Order Status

There are several possible statuses:

• Validated (Yes/No)
• Completed (Yes, Partly, Booked)
• Cancelled
• Deleted
• Overdue

You can learn how to filter your Orders in article ‘How to filter and search for Orders’

Validated Order

An Order can be validated automatically or by manual intervention. Manual intervention happens when automated validation has not been enabled.

All Orders are unvalidated by default. The Supplier is notified when the Order is validated. When it's validated, the Supplier can start booking a Shipment.

In the Streamliner, you can see if an Order is validated in the 'Orders' section. If the first dot is green, you are looking at a validated Order.

Note: an Order has to be validated before it can start the process of being delivered.

Completed Order

An Order that is completed is fully shipped (by delivering one or multiple Shipments) and can not be added to a Package or a Shipment anymore. In the Streamliner, you can see if an Order is completed in the 'Orders' section when all the four dots are green.

When the Supplier booked only a part of the Shipments needed to complete this Orders, the Order is partly booked. Dot three of this Order will be red indicating the number of shipments that are already planned.

When all Shipments needed to deliver this Order are scheduled, dot three will become green.

An order where transport is assigned to a carrier will be indicated via dot two. The color reacts identical as for a shipment. If all packages are created that are needed to deliver the order, the second dot will become green and the contents of this dot contains the number of packages that are needed to deliver the order in full.

Cancelled Order

Sometimes an Order cannot be completed (for instance because the goods are out of stock) and therefore it receives a cancelled status. Cancelling the order can be performed by the Receiver and will automatically cancel linked shipments if this is the only order and remove it from other scheduled shipments. A Receiver can perform this action only when the Order is not completed and not linked to any delivered Shipment.

A cancelled Order is marked next to the foreseen date with a black strikethrough circle.

Deleted Order

An order can be deleted if, for instance, it was created by mistake. A Receiver can perform this action only when the Order is not completed and not linked to any delivered Shipment. A deleted Order automatically deletes linked shipments if this is the only Order and removes it from other scheduled Shipments.

A deleted Order is marked next to the foreseen date with a trash bin icon.

Overdue Order

An Order is overdue when the Supplier has not created a Shipment that is validated by the Receiver within a certain amount of time after the Order has been validated. The number of days is defined by the Receiver for each Community.

An overdue Order is marked next to the foreseen date with a clock icon.