1. General.

 

Streamliner is a B2B platform, bringing companies together to collaborate on the inbound supply chain.  For more info see our website www.streamliner.cloud or consult our knowledge base on support.streamliner.cloud  

 

A user in your company will be invited to onboard your company in a streamliner community. 

 

This mini guide describes the following steps

• Invitation
• Register your company
• Invite other users
• Accept the invitation of your customer to collaborate as a carrier in a 3pl community & to share information in the community

This mini guide is one of the 3 mini guides that are available to support you as a carrier on the Streamliner platform. Read more in the following mini guides 

• Book an appointment to deliver goods
• Collaborate on the reception of goods as a carrier. 

 

Prerequisites

• Have the VAT N° of your company at hand
• Use browser versions that are still supported by their manufacturers. 

2. The invitation. 

 

It all starts with an invitation. An email is sent to your company, inviting you to collaborate. This collaboration is free. The subscription is paid by the company that owns the community, most of the time the 3PL.

Please be sure to trust emails that are sent from Streamliner.cloud

 

In the invitation you notice the person (imprincipal) that has invited you and the role (Carrier ) that your company will perform in this community. 

 

The carrier role enables you to

• Follow up all transport orders that are placed 
• Book an appointment to load or unload the goods
• Communicate with the your customer and the 3PL for any question regarding this transport order or regarding the delivery
• And a lot more to discover ...

 

In the next steps, we will create the company and the first user of your company on the Streamliner platform. Be sure to have your company's VAT N° by hand. 

 

3. Register your company.

 

You may safely click on the provided hyperlink in the mail:

 

The link opens a new tab in your default browser to register your company. 

In a couple of steps, you will create the first user with super administration rights and the company. This user will be responsible for the administration tasks. It’s important to note down the mail and the password that you use. 

 

The email address is used as a login on the Streamliner platform and is case sensitive. This is the unique identifier for a user, use it well. 

 

Step 1: 

Give your company name, your last and first name, your email address and the password that you will use.  The company name and the email must be unique and not in use on Streamliner.  Please try to use a strong password. 

 

Click ‘next’

 

Step 2 is bypassed, because the use of the platform is free for your company. 

 

Step 3: 

Streamliner is a B2B platform. The identity of your company is verified by using the VIES European public service. We do not allow the usage of Streamliner if your company is based inside Europe and does not have a valid VAT N°. This is public available information for all European citizens

As an example, you see the VAT N° of the company Streamside NV, that owns the Streamliner platform. 

You can continue and start using the platform after validating the VAT N°. 

If your company is not a European based company, you can deselect ‘I am an EU customer’ to provide your legal company name and address outside Europe. 

 

If you wish that the administrative information regarding Streamliner is sent to another email than the email that is used to log in, you can provide a second administrative email address. 

 

Overview: 

During the last step you can verify the information that you provided and adapt if necessary. 

 

As an individual, you must approve the privacy policy and the cookie policy of Streamliner. Streamliner respects the GDPR privacy regulation, so we like to inform you which personal data is stored and which cookies are used. 

 

Once you approve the two policies, you can register your company. You can consult the Terms & Conditions of Streamliner if you want a paying account. 

Approve Privacy and Cookie policy after reading it. 

and create your account. 

 

An email is sent to your email address to validate your account. This 2-steps validation is needed to be sure that you provided an existing email. 

You receive an email from Streamliner to activate your account. Be sure to allow Streamliner.cloud as a valid trusted sender. 

You can safely click on ‘Activate your account’, to complete the registration process. You created the account for your company and added you as the first user. Congrats. 

You can now log in and start using Streamliner to collaborate with your 3PL. 

After logging in, you will see a screen similar to this.  

Congrats, collaboration with the 3PL Company can start. 

4. Fine tune your profile and invite extra users.

4.1. Yours and companies profile

 

You can improve the experience by adding extra information, like an avatar to your profile and to the company's profile. 

 

An avatar or logo makes you and your company more visible and recognizable in the community. 

 

You can change your profile in ‘My profile’

You can change the companies profile in ‘Manage account’

 

4.2. Invite additional users.

 

Please give every user who will book appointments to load or unload and/or who will follow-up the received orders and collaborate to deliver a personal login. Making it personal improves the experience and gives a clear responsibility for everyone to contribute. Invite at least one extra 'Company Owner' so that you have a backup in case of absence. Streamliner can NOT manage the users of your company. Your company is responsible for its own users 

 

Inviting extra users is done via the menu ‘users’. At least the name, personal email and role are required fields. The explanation of the different roles is found on the knowledge base. 

 

Every user that you invite will receive an invitation in their mailbox to join the Streamliner platform. 

 

All invited users are receiving an email with the request to activate their account. 

The invited user can safely click on ‘Activate your account’

To correct their name if needed, to provide a password to logon and to agree with the Cookie and Privacy Policy

User can enter the platform with his email and password once he/she accepts his invitation. Sorry to repeat but please ask each user to complete his own profile to improve the experience. Using an avatar makes the collaboration more personal.

5. Accept the collaboration as a carrier in a community of the 3PL. 

 

Once you register your company, you have a pending invitation to join a 3PL community as a carrier or Logistic Service Provider. 

A community is a place, a cluster, where you will collaborate around Inbound with the company of the 3PL and his principals, your customers. 

 

You can accept or decline the invitation. 

Once accepted, your company is part of the community. You can share messages, see the members, read the shared files and consult the locations. 

 

Wish you all the best and happy reading 

Appendix 1: 

For any question regarding the use of the VIES European database, please visit VIES (europa.eu)